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      title => protected'Contextual Inquiry "Rosenbauer Service Tool"' (44 chars)
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      description => protected'<p>Das Rosenbauer Service Tool wird neu gestaltet und umgesetzt. Die bisheri
         ge Version ist ein seit vielen Jahren gewachsenes Tool mit Fokus auf Funktio
         nalität. Mit der Neuentwicklung soll zudem großer Wert auf die Bedürfniss
         e und Anforderungen der zukünftigen Nutzerinnen und Nuter gelegt werden –
          eine umfangreiche Anforderungserhebung mittels Contextual Interviews soll d
         ie Anforderungen und Bedürfnisse unterschiedlicher Zielgruppen identifizier
         en.</p> <p>Im Rahmen des Forschungsprojektes für Rosenbauer war die Forsch
         ungsgruppe PEEC für Planung, Durchführung und Analyse der Anforderungserhe
         bung zuständig. Ergebnis von insgesamt 20&nbsp;Contextual Interviews ist ne
         ben der detaillierten Auswertung eine Formulierung von ca. 100 konkreten&nbs
         p;Anforderungen an das Service Tool.&nbsp;Die Anforderungserhebung wurde&nbs
         p;mittels Contextual Interviews umgesetzt. Die angewendete Methodologie basi
         ert auf Holtzblatt et al. (2005) und Hartson &amp; Pyla (2012) sowie neueren
          praktischen Erkenntnissen der Forschungsgruppe.</p>
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Projektdetail

Projekte

Contextual Inquiry "Rosenbauer Service Tool"

Projektstart: 01-01-2020

Projektende: 30-09-2020

Kategorie:

  • Human Centered Design

Das Rosenbauer Service Tool wird neu gestaltet und umgesetzt. Die bisherige Version ist ein seit vielen Jahren gewachsenes Tool mit Fokus auf Funktionalität. Mit der Neuentwicklung soll zudem großer Wert auf die Bedürfnisse und Anforderungen der zukünftigen Nutzerinnen und Nuter gelegt werden – eine umfangreiche Anforderungserhebung mittels Contextual Interviews soll die Anforderungen und Bedürfnisse unterschiedlicher Zielgruppen identifizieren.

Im Rahmen des Forschungsprojektes für Rosenbauer war die Forschungsgruppe PEEC für Planung, Durchführung und Analyse der Anforderungserhebung zuständig. Ergebnis von insgesamt 20 Contextual Interviews ist neben der detaillierten Auswertung eine Formulierung von ca. 100 konkreten Anforderungen an das Service Tool. Die Anforderungserhebung wurde mittels Contextual Interviews umgesetzt. Die angewendete Methodologie basiert auf Holtzblatt et al. (2005) und Hartson & Pyla (2012) sowie neueren praktischen Erkenntnissen der Forschungsgruppe.

Leitung

Placeholder Picture for Mirjam Augstein

Mirjam Augstein

Mitglieder

Picture of Johannes Schönböck

Johannes Schönböck

Picture of Thomas Neumayr

Thomas Neumayr

Picture of Lisa Panholzer

Lisa Panholzer

Unternehmenspartner